![]() ![]() Why did the city change its payment provider? It is a dollar-for-dollar pass thru cost from the wholesale power provider to the customer. The electric utility does not make a profit on the fuel prices. When the price for fuel increases, your utility bill increases. The current costs for natural gas are higher and more volatile due to world conflicts. Fuel is used to generate power and a large portion of the fuel mix is natural gas. The city does not generate its own power, but purchases its power using long term, bulk power contracts. Increased usage due to the extraordinary hot weather – labeled as “Current Electric Charges.”Īlthough you may have used more electricity due to the extremely hot weather, the primary reason for your increased utility bill is the higher cost of fuel, specifically natural gas. Rising fuel costs – labeled as “Current Fuel Charges” on your new utility bill.Ģ. The top two reasons why your utility bill is higher:ġ. PLEASE NOTE: As of September 1, 2022, fuel charges have decreased by 12% which equals approximately a 5% reduction in your total electric charges. ![]() Please find the most commonly asked questions and answers (FAQs). The city is resolving these issues as quickly as possible. Unfortunately, there are several technical issues that are creating problems with the phone line, online portal and billing process. ![]() You will receive a confirmation once completed.Īs of August 1, the city upgraded its utility billing system and changed its payment processing company (provider) to Paymentus ®.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |